{"id":2641,"date":"2025-03-22T12:03:22","date_gmt":"2025-03-22T11:03:22","guid":{"rendered":"https:\/\/chateau-artigues.com\/faq\/"},"modified":"2025-04-07T15:57:32","modified_gmt":"2025-04-07T13:57:32","slug":"faq","status":"publish","type":"page","link":"https:\/\/chateau-artigues.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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Bookings<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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<\/path><\/svg><\/span><\/path><\/svg><\/span>Can I cancel my booking for free?<\/span><\/path><\/svg><\/div>

Yes, you can cancel for free up to 15 days before your arrival. After that, cancellation fees apply. <\/p>\n<\/div>\n <\/div>

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<\/path><\/svg><\/span><\/path><\/svg><\/span>Do you offer non-refundable rates?<\/span><\/path><\/svg><\/div>

Yes, certain special offers are non-refundable. This will be clearly stated during the booking process. <\/p>\n<\/div>\n <\/div>

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<\/path><\/svg><\/span><\/path><\/svg><\/span>Can I change my booking?<\/span><\/path><\/svg><\/div>

Yes, subject to availability. Please contact us as early as possible. Additional charges may apply. <\/p>\n<\/div>\n <\/div>

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<\/path><\/svg><\/span><\/path><\/svg><\/span>What happens in case of force majeure?<\/span><\/path><\/svg><\/div>

In exceptional situations (natural disasters, restrictions, etc.), we offer either an alternative or a full refund.<\/p>\n<\/div>\n <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Payment & Security<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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<\/path><\/svg><\/span><\/path><\/svg><\/span>Is the payment secure?<\/span><\/path><\/svg><\/div>

Yes. All transactions are handled through secure platforms. No banking data is stored on our site. <\/p>\n<\/div>\n <\/div>

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<\/path><\/svg><\/span><\/path><\/svg><\/span>What payment methods are accepted?<\/span><\/path><\/svg><\/div>

Credit card and secure online payment. Full details are provided during booking. <\/p>\n<\/div>\n <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Personal Data<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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<\/path><\/svg><\/span><\/path><\/svg><\/span>Is my information shared?<\/span><\/path><\/svg><\/div>

No, it is used only to process your booking and stay. Some data may be securely shared with Booking.com or Google Analytics. <\/p>\n<\/div>\n <\/div>

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<\/path><\/svg><\/span><\/path><\/svg><\/span>Can I request the deletion of my data?<\/span><\/path><\/svg><\/div>

Yes, simply contact us. Some data may be retained for legal reasons. <\/p>\n<\/div>\n <\/div>

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<\/path><\/svg><\/span><\/path><\/svg><\/span>Do you use cookies?<\/span><\/path><\/svg><\/div>

Yes, to enhance your experience (login, preferences, statistics). You can manage them via your browser settings. <\/p>\n<\/div>\n <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Bookings Can I cancel my booking for free? Yes, you can cancel for free up to 15 days before your arrival. After that, cancellation fees apply. [\u2026]<\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":203,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2641","page","type-page","status-publish","hentry"],"yoast_head":"\nFAQ - Ch\u00e2teau d'Artigues<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/chateau-artigues.com\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ\" \/>\n<meta property=\"og:description\" content=\"Bookings Can I cancel my booking for free? Yes, you can cancel for free up to 15 days before your arrival. After that, cancellation fees apply. 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